Separate the production deadline from the pickup date
Give the date and time when the goods will actually be ready, then state the latest acceptable arrival at the factory. Include booking references, gate instructions and receiving hours. If one part of the shipment is urgent, identify it separately: the team can review whether a dedicated movement for that part is more appropriate than treating the entire order as urgent.
Choose shared or dedicated capacity around the load
Regular palletized components can be reviewed for shared road capacity. A fixed production window or a load needing fewer handling stages may justify a dedicated vehicle. FTL, LTL and express requests are assessed against the same practical facts: dimensions, gross weight, stackability, route and available loading equipment. A small shipment does not automatically mean that a minivan is suitable.
Keep machinery separate from standard parts
A crated machine and cartons of spare parts need different handling information. List each machine's packed dimensions, weight and any known lifting or access restrictions. Send available drawings or photographs to the team when discussing the request. Equipment selection and loading arrangements need confirmation; they cannot be established from total cubic metres alone.
Frequently asked questions
Can urgent spare parts travel separately from the main load?
Identify the urgent items and the deadline in the request. The team can assess separate dedicated and shared movements where available. Confirm the proposed collection and delivery plan before relying on it for a production schedule.
What if the factory requires a delivery appointment?
Provide the booking process, receiving hours and the contact responsible for confirming the slot. Distinguish a requested appointment from one already confirmed, and state who is responsible for booking it.
Services to consider
Road Freight
FTL, LTL, pallet, minivan and lorry road freight from Italy and Europe to Turkey, the Gulf and cross-border destinations.
Express Shipping
Express shipping support for priority cargo and faster delivery needs.
Heavy / Oversized Transport
Special road transport for Heavy / Oversized and project cargo with suitable trailer planning.
