Start with product identification

Provide the product name and a clear description from the supplier. Make current product and safety documents available to the team, and identify the person responsible for confirming the shipment information. If the classification or a required condition is unknown, mark it as unconfirmed. Do not choose a handling category by guessing from a commercial product name.

Describe packaging and handling restrictions

List the number and type of packed units, outside dimensions and gross weights. Explain any restrictions supplied for orientation, stacking, lifting or other handling. If several products are included, identify them separately and ask for a review of the proposed movement. Available documents and the physical packing list should describe the same goods and quantities.

Ask for confirmation of every requested stage

Specify collection, transport, any warehouse stay and final delivery as separate activities. Give both addresses and any site access or appointment requirements. The suitability of a vehicle does not by itself confirm warehouse acceptance or unloading arrangements. The team must review the declared goods and proposed scope before confirming the services it can coordinate.

Frequently asked questions

Does selecting Hazardous confirm acceptance of dangerous goods?

No. The form option signals that a review is needed. Acceptance depends on the actual goods, documents, route and available service. Ask the team to confirm the proposed movement before making a booking.

What if some product details are not yet confirmed?

Identify the missing details and obtain them from the responsible supplier or qualified adviser. The request can be discussed, but incomplete information should not be presented as a confirmed product classification or transport condition.